Terms and Conditions

Last updated 2026-10-11.

Nature of our service

Black Stone Bin Rentals provides temporary roll-off dumpster rentals for residential, commercial and construction projects in Norton, Massachusetts and the surrounding towns — home cleanouts, renovation debris, roofing projects, construction waste, yard waste cleanup and junk removal. Depending on the project, the schedule and the location, we may provide the rental directly or connect you with an independent local dumpster rental provider ("Service Provider"), for example when additional availability or specialized services are needed. When you request a quote, call us or submit information through the website, your information may be shared with a Service Provider able to handle your request. We do not operate disposal sites or landfill facilities. Each Service Provider operates independently and is responsible for its own pricing, scheduling, operations, disposal practices, customer service and performance. Every rental depends on dumpster availability, the delivery location, the rental duration, the type of material and local and state rules.

Acceptance of terms

By using the website, requesting a quote or contacting us by phone, you confirm that you are at least 18 years of age, that you will use our services only for lawful purposes, and that you agree to these terms. If you do not agree, please do not use our website or services.

No guarantee of service

We work to provide dependable dumpster rental, but service is not available at all times or in all locations, availability varies with demand and scheduling, delivery times are estimates and are not guaranteed, pricing and service details may vary with project scope, and weather, traffic, facility restrictions or local regulations — including town limits on the hours dumpsters may be emptied or collected — may affect scheduling. Same-day and next-day delivery depend on availability. Where a Service Provider handles your rental, the service is performed by that provider, any rental agreement is between you and that provider, and we are not responsible for disputes, delays, scheduling issues or service interruptions arising from it.

Information collection and sharing

When you submit a request, call our number or book a service, we may collect your name, phone number, email address, project details, dumpster size requirements and service location. This information is used to provide service and is shared only with those who need it to fulfil your request, such as a relevant Service Provider or operational partner. The Privacy Policy explains more.

Payments and pricing

Prices are quoted in U.S. dollars and vary with the dumpster size, the rental period, weight allowances, the type of debris, the delivery location, and any additional rental days, pickups, swaps or overage charges. Please review all quoted pricing before booking. Our flat-rate pricing, whenever possible, includes delivery, pickup, disposal within the included weight allowance and the standard rental period. If a load exceeds the included weight, an overage fee may apply based on the total weight at the disposal facility; extra rental days are charged as quoted. We are not responsible for charges caused by overloaded containers, prohibited materials, extended rental periods or inaccessible delivery locations. We accept most major credit and debit cards, and payment arrangements are typically completed when the rental is scheduled, to secure your delivery date. Black Stone Bin Rentals handles pricing for the services we provide directly. Where a Service Provider handles the rental, pricing, billing, refunds and any overage charges are handled directly between you and that provider, and we are not responsible for that provider's pricing, billing disputes, refund requests or overage charges.

Use of the container

Most rentals include a standard 7-day rental period unless otherwise agreed; longer rentals and extensions may be available for an additional daily or weekly fee, depending on availability. You are responsible for providing a safe, accessible placement area on a flat, stable surface; for loading no higher than the top edge and spreading the weight evenly; for protecting nearby vehicles, structures and surfaces during loading; and for keeping prohibited materials out. Do not place paints or solvents, oils, fuel or automotive fluids, hazardous chemicals, batteries, tires, propane tanks or gas cylinders, flammable or toxic waste, medical waste, asbestos-containing materials, or appliances containing Freon in the container. Massachusetts bans mattresses and box springs, textiles, large appliances, cathode ray tubes, lead-acid batteries, whole tires, leaves and yard waste, and recyclable paper, cardboard and containers from disposal (310 CMR 19.017), and those bans apply to anyone who transports a load as well as anyone who fills it; yard waste goes only in a separate green load.

Permits and placement

In the Town of Norton we found no permit requirement for a roll-off on private property such as a driveway. Using part of a public way for rubbish or building material during building work needs the written permission of the Select Board first, on condition that the area is lit from sunset to sunrise, guarded with a railing, restored afterward and covered by an agreement to indemnify the Town (Norton General Bylaws §135-7), and no obstruction may be left in a street or on a sidewalk so as to obstruct travel (§135-8). Nothing may be placed on a state highway without MassDOT's written permit (M.G.L. c.81 §21). Other towns have their own rules, and several Boards of Health regulate the dumpster itself. Following local regulations and HOA requirements is the customer's responsibility. We can help explain the local requirements when you book.

Service provider responsibility

When a Service Provider is involved, it operates as an independent business and is responsible for maintaining proper licenses and insurance; following local, state and federal laws; safe delivery and removal of the container; proper waste disposal; obtaining required permits when applicable; and preventing property damage during service. Black Stone Bin Rentals does not directly supervise or control Service Providers and is not liable for their conduct or performance.

Limitation of liability

To the fullest extent permitted by law, Black Stone Bin Rentals, its owners, affiliates, employees and partners are not liable for property damage, personal injury, project delays, lost profits or business interruption, or service cancellations resulting from third-party services or from causes outside our direct control; property damage caused by improper site conditions; delays related to traffic, weather or facility operations; losses arising from misuse of a rented container or unsafe loading; errors or omissions on this website; or disputes between customers and Service Providers. Use of our website and services is at your own risk.

No warranties

The website, referrals and our services are provided "as is" and based on availability at the time of scheduling, without warranties of any kind, express or implied — including about continuous website availability, the accuracy of all website information, the performance of a Service Provider, specific delivery or pickup times, or the suitability of any service for every project. Please verify service details before you book.

Indemnification

You agree to indemnify and hold harmless Black Stone Bin Rentals, its affiliates, owners, employees and representatives from any claims, damages, losses, expenses or legal fees arising from your use of this website or our services, your relationship with any referred Service Provider, improper use of a rented container or dumpster rental services, disposal of prohibited materials, unsafe loading or placement conditions, or a violation of these terms.

Governing law and changes

These terms are governed by the laws of the Commonwealth of Massachusetts, and any dispute arising from the use of this website or our services is handled in the appropriate courts serving Bristol County, Massachusetts. We may update these terms from time to time; the current version is posted here with its revised date, and continued use of the website or our services after that means you accept the changes. Questions: 50 Pleasant St, Norton, MA 02766 · (508) 952-9763 · info@blackstonebinrentals.com.